![]() Our WiFi Xperts will not visit you at your home and will only try to resolve issues remotely, but they can arrange for an engineer to visit your home if needed. The WiFi Xperts will try to resolve any technical issues you have with your broadband but they may not be able to do so in all cases. Vodafone WiFi Xperts: Our WiFi Xperts, Vodafone’s dedicated home broadband service team, are available over the phone 8am to 8pm Monday to Sunday (and public holidays) to assist with any technical problems you have with your broadband. To exercise right to leave, you must notify us within 30 days of receipt of your third WiFi Booster. Right to leave with no early termination fee if you do not get WiFi signal and throughput speeds of at least 10 Mbps in each room of your home, after installing all three WiFi Boosters and contacting us to try to resolve. Up to three WiFi Boosters can be provided at no additional cost if you do not receive WiFi signal and throughput speeds of at least 10 Mbps in each room of your home. Vodafone Super WiFi: One WiFi Booster is supplied as standard with your Vodafone router. Your use of the dongle is subject to our Vodafone Fibre Broadband/ Vodafone Fibre to the Home Broadband (as applicable) terms and conditions and the applicable terms and conditions relating to our mobile broadband products, each of which can be found at: .uk/terms-and-conditions. You must only use your dongle when you have a fault with your fixed line broadband and you must not roam with your dongle. As the 4G dongle connects to our mobile network, the service, speed and consistency of your connection may vary due to a number of factors, including location, coverage and demand. The 4G dongle is not a direct replacement for your fixed line broadband. In order to use the 4G dongle as intended, you should ensure it is plugged into your Vodafone Pro Broadband router. If you run out of data, please contact our WiFi Xperts, who may add extra data as needed at no additional cost. You will receive 100GB of data with your 4G dongle. Vodafone Broadband Backup: Your broadband back-up dongle is intended to give you a connection to our 4G network, when there is a total loss of service on your fixed line broadband. Switching: Unfortunately Virgin customers may need to contact their current provider directly in order to switch. Parental Controls will be automatically set to off as default. Parental controls: Parental controls are currently available to all Vodafone Broadband and Home Phone customers. Please see the Vodafone Broadband Acceptable Use Policy for more details. Downloading protected content without the copyright owner's consent may constitute a criminal offence. Vodafone Broadband app: Compatible Android/iOS device is required for full functionality.ĭownloading third party content: A copyright owner's permission may be required for downloading protected content. Vodafone Wi-Fi Hub: We’ll provide a Vodafone Wi-Fi Hub to any new customers who take out a Vodafone Broadband and Home Phone bundle as part of your service (subject to successful Vodafone Broadband and Home Phone services availability and credit checks). ![]() Terms, eligibility & details: Privacy policy: Please see our privacy policy for information on how we collect, use, share and protect your personal information. Discounts can’t be used in conjunction with any other discounts. Additional mobile plans are Pay Monthly SIM only, Airtime or Mobile Broadband plans. Vodafone Together: customer can get i) a monthly discount on Home Broadband plan and ii) 30% off additional mobile airtime plans of 12 months or more, for the duration of their contracts. Please note that VAT is included in the advertised prices and charges where required and is applied at the UK standard rate in force unless otherwise stated. Full terms apply, see Vodafone Essentials Broadband Offer terms. Subject to credit check, eligibility checks, acceptance and availability. ![]() Vodafone Essentials Broadband Offer: Vodafone Fibre 1 Essentials plan. Line rental: Line rental is not required with our Broadband and Home Phone services. Please note – your monthly price will increase after 24 months, when your in-contract discount expires, see for more details. *Monthly price will increase each April by the Consumer Price Index rate of inflation published in January that year, plus an additional 3.9%.Ģ4-month contract. Subject to credit check, acceptance and availability. Installation fee may apply.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |